Took the phone in...asked if it had a factory warrenty. Yes...but $20 if you have had the phone for over 30days. I told them I had a $30 phone for 2 years and never had a problem (until it died last month-hence the new phone)...I haven't even received my rebate from this phone. They waived the $20. and I got my phone. YAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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